All places are sold with a strictly no-refund policy due to change of mind. Please refer to our retreat contract terms & conditions below.

We are so happy that you have decided to sign up for our masterclass.
The contract below sets out the legal terms that will govern our relationship with you
and apply to the services we provide and the retreat you will attend. Please do let us
know if there are any clauses that you do not understand or that contradict your
understanding of our services and the retreat.
BACKGROUND
We are running a 2024 January planning masterclass and you wish to enter into this agreement
to set out the terms and conditions that will apply in respect of our services and the
masterclass.
This contract sets out:
• your legal rights and responsibilities
• our legal rights and responsibilities, and
• certain key information required by law
If you would like to speak to us about any aspect of this contract, please get in
contact by e-mail: [info@seriouslystylishbuiness.co.uk
1 Introduction
If you book a place on our retreat you agree to be legally bound by this contract,
including the details of the retreat which are set out in the retreat description
schedule at the end and the FAQs which are attached to this contract.
2 Information I give you
2.1 By law, the Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013 say that we must give you certain key
information before a legally binding contract between you and us is made (see
the summary box below). We shall give you this information in a clear and
understandable way in the main body of this contract together with the retreat
description at the end and the attached FAQs

Information we shall give you

We shall give you information on:
the main characteristics of the masterclass
who we are, where we are based and how you can
contact us
the price of the retreat
the arrangements for payment
when the masterclass will take place

3 Reserving your place at the masterclass
3.1 Below, we set out how a legally binding contract between you and us is
made:
3.1.1 Any quotation advertised by us before you reserve your
place on the masterclass is not a binding offer by us and does not
guarantee your place. Any prices set out in a quotation remain
valid for 30 days.
3.1.2 When you decide to reserve your place on our masterclass, this
is when you make a contractual offer to us.
3.1.3 We may contact you to say that we cannot offer you a
place, for example if we do not think the masterclass is right for you or
there has been a mistake in the pricing or description of the
masterclass, or our circumstances have changed since we gave you
the quotation for the retreat.
3.1.4 We shall only accept your request for a place when we
confirm this to you by sending you a confirmation email. At this
point:

(a) a legally binding contract will be in place between you and us, and
(b) we shall reserve you a place on the retreat.
4 Our provision of the retreats
4.1 You have protection under consumer rights legislation, including that we
must use reasonable care and skill when providing the retreats.
4.2 The retreat will correspond in all material ways with the retreat
description in the schedule to this agreement.
4.3 We shall use third parties in connection with themasterclass. For example
the, meals and guest talks and workshops will be provided by
carefully chosen third parties. You acknowledge that we ordinarily contract
with these third parties on their normal terms of business which may not be
entirely consistent with this agreement. If any delay or failure by a third party
properly to provide subcontracted services causes a delay or failure in our
performance of this agreement, it is agreed that:
4.3.1 we shall use all reasonable endeavours to apply for your
benefit all rights or remedies available from the relevant third
party; and
4.3.2 except to the extent the delay or failure is caused by a
failure to use our best care and skill in the management or
selection of a third party, we shall not be in breach of this
agreement and shall have no liability to you arising out of any
such delay or failure.

4.4 Our ability to provide the retreat might be affected by events beyond
our reasonable control. If so, there might be a delay before we can go back to
business as usual. We shall make reasonable efforts to limit the effect of any
of those events, we shall keep you informed of the circumstances and we
shall try to recommence normal service as soon as those events have been
fixed. Examples of events which might be beyond our reasonable control
include IT problems and issues at third party venues.
5 Your responsibilities
5.1 You will pay the price for the retreat in accordance with the retreat
description in the schedule. Payments are non refundable and non transferable.
5.2 You will provide us with such information (and ensure that any
information is complete and accurate) as we reasonably request from you to
make the retreat relevant and useful for you.

5.3 Attendance at the retreat is not therapy or counselling. You
acknowledge that deciding how to handle any issues which may arise, the
choices you make in relation to them and following through on any agreed
action is exclusively your responsibility. For this reason, although we fully
expect great things to happen at the retreat, we cannot guarantee any specific
outcomes or that all attendees will achieve the same results.
5.4 If you are currently receiving treatment from a doctor or other
healthcare professional, by entering into this agreement you confirm that you
have consulted with this person regarding the advisability of attending the
masterclass and that this person is aware of and supports your decision to attend.
6 Fees and payment
6.1 The price for the retreat is set out in the schedule.
6.2 Payment is via bank transfer, paypal, stripe or by any other method
agreed between us and set out in the schedule.
6.3 Usually we require payment in full in advance for the masterclass but in
certain circumstances we may offer a payment plan where you can pay by
instalments agreed with me in advance, in which case a supplementary fee
will be chargeable. The masterclass description will state if we have offered a
payment plan. If we offer a payment plan and you fail to make any of the
payments on the due date then we reserve the right to invoice you
immediately for the whole of the outstanding balance of the retreat fees and
payment for that invoice will be due by return.
6.4 If your full payment is not received by when due or any instalments
due under 6.3 are not paid on the due date, we may also charge interest on
any balance outstanding at the rate of 4 percentage points a year above
Lloyds TSB Bank plc's base rate.
7 Refund and Cancellation Policy
7.1 The fees are non-refundable except for:
below in clause 8; and
7.1.1 where we cancel a retreat you are entitled to a refund of
any payments you have made in advance.

We are not able to make any exceptions to this no-refund policy, not even for
personal emergencies and for this reason we strongly advise you to take out

travel insurance to protect yourself against illness, emergencies and changes in
your circumstances.
7.2 In the unfortunate event you are unable to attend the retreat:
7.2.1 you may transfer your retreat place to a friend, subject to
our prior approval of your replacement; or
7.2.2 you can choose to offer your place as a special bursary to
a suitable woman selected by us in need of this retreat;
7.3 There is no refund for leaving the masterclass early or arriving after the
scheduled start time. There is no partial reimbursement if you choose to opt
out of any part of the programme.


8 Intellectual property
If we provide you with any materials, whether digital or printed, any intellectual
property in those materials belongs to us and unless we agree otherwise you can
only use those materials for your own personal use and you may not share them with
third parties.
9 Photograph Release
We may photograph and video group activities for use in future marketing materials
and by entering into this contract with us you hereby give to us your consent to use
your image for this purpose.
10 How we may use your personal information
12.1 We shall use the personal information you give to us to:

10.1.1 provide the retreat and keep you informed about it;
10.1.2 process your payment for the retreat; and
10.1.3 inform you about any similar products and services that
we provide, though you may stop receiving this information at
any time by contacting us.

11.2 All information shared by you will be kept strictly confidential, except
when releasing such information is required by law.
11.3 We shall not give your personal information to any third party unless you
agree to it.
12 Resolving problems
12.1 In the unlikely event that there is a problem with the retreat or our
provision of it, please contact us as soon as possible and give us a
reasonable opportunity to sort out any problems with you and reach a positive
outcome.
13.2 Nothing in this contract affects your legal rights under the Consumer
Rights Act 2015 (also known as ‘statutory rights’). You may also have other
rights in law.
14 End of the contract

14.1 Subject to 14.2 this contract will terminate at the end of the retreat.
14.2 Either you or we may terminate this agreement immediately if:

14.2.1 the other party commits any material breach of the terms
of this agreement and, in the case of a breach capable of being
resolved, the breach is not resolved within 30 days of a written
request to do so. The written request must expressly refer to
this clause and state that this agreement will be terminated if the
breach is not resolved; or
14.2.2 the other party commits or threatens to commit or is
threatened with any act of insolvency under the Insolvency Act
1986.

14.3 If this contract is ended it will not affect our right to receive any money
which you owe to us under this contract.
15 Limit on our responsibility to you
15.1 Except for any legal responsibility that we cannot exclude in law (such
as for death or personal injury), we are not legally responsible for any:
15.1.1 losses that:

(a) were not foreseeable to you and us when the contract was formed; and
(b) were not caused by any breach of these terms on our part
15.1.2 business losses, including loss of business, loss of
profits, loss of management time and loss of business
opportunity.

15.2 Our total liability to you is limited to the amount of fees paid by you for
the retreat.
16 Disputes
16.1 We shall try to resolve any disputes with you quickly and efficiently.
16.2 If you and we cannot resolve a dispute using our internal complaint
handling procedure and either of us want to take court proceedings, the
relevant courts of England and Wales have exclusive jurisdiction in relation to
this contract.
16.3 The laws of England and Wales will apply to this contract.
17 Third party rights

17.1 No one other than a party to this contract has any right to enforce any of
its terms.

2024 Planning Masterclass description as detailed on this page:https://www.seriouslystylishbusiness.co.uk/january-planning-day


The retreat includes:
1 full day 9.30-5pm
Lunch
light refreshments during breakout and all workbook materials.


Not included: Flights, travel to/from the airport, airport transfers, holiday insurance.

Fees: £365 +VAT per person ( pay in two also available)



By ticking this box you accept the above contract.